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7 docs tagged with "chargebacks"

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List All Disputes

Retrieve a paginated list of all disputes in your account. Filter by date range and sort order.

List Closed Disputes

Retrieve a paginated list of all closed disputes with won or lost status. Analyze resolution outcomes and patterns.

List Open Disputes

Retrieve a paginated list of open disputes awaiting your response. Open disputes require evidence submission within 14-21 days.

List Pending Disputes

Retrieve a paginated list of pending disputes under review by card issuers. Resolution typically takes 60-90 days.

Retrieve a Dispute

Get detailed information about a specific dispute including status, reason codes, evidence documents, and associated charge details.

Update a Dispute

Update an open dispute by providing a response message and metadata to contest the chargeback.

Upload Dispute Document

Upload evidence documents to support your dispute response. Submit proof of delivery, customer communication, and transaction legitimacy.