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Version: 2019-05-29 (Current)

List Pending Disputes

Retrieve a paginated list of pending disputes that have evidence submitted and are under review by the card issuing bank.


๐Ÿ”‘API Credentials

Request Parametersโ€‹

Additional - 5 fieldsAdditional Parameters

Responsesโ€‹

200

Successful retrieval

Returns a list object containing only pending dispute objects with status "pending".

Pending disputes characteristics:
  • status - Always "pending" for disputes in this list
  • message - Contains your response message
  • documents.total - Typically greater than 0 (evidence uploaded)
  • closed_at - Still null (not yet resolved)
  • Resolution typically takes 60-90 days from submission

400

Bad request

Request validation failed. Check the error message for details.

Common causes:
  • Invalid date format (must be ISO 8601)
  • Limit exceeds maximum (100)
  • Invalid order parameter
  • Negative offset or limit values

401

Unauthorized

Authentication failed. Invalid or missing API key.

Common causes:
  • Missing Authorization header
  • Invalid secret key
  • Using public key instead of secret key
  • Incorrect HTTP Basic Auth format

Code samplesโ€‹

curl https://api.omise.co/disputes/pending \
-u skey_test_5xuy4w91xqz7d1w9u0t: \
-d "limit=20" \
-d "offset=0"

Error and result codesโ€‹

Common Error Codesโ€‹

CodeDescriptionResolution
bad_requestInvalid parametersCheck date format and parameter values
authentication_failureInvalid API keyVerify your secret key is correct
invalid_date_formatDate not in ISO 8601 formatUse YYYY-MM-DDTHH:MM:SSZ format

Pending Dispute Timelineโ€‹

StageTimeframeDescription
Evidence submittedDay 0Status changes from open to pending
Under review60-90 daysCard issuer reviews evidence
ResolutionDay 60-90Status changes to won or lost

Try it outโ€‹

Additional - 5 fields